Monday, February 14, 2005

CDBaby.com: More Great Customer Service

I ordered the "geeksta rap" cd last week Wednesday, and it showed up in the mail today. After the great customer service letter I rec'd later that night, I went back to the site and found another CD I wanted. It showed up in the mail today as well, along with a "surprise FREE CD". Very cool. They tell me I'll get another free CD with my next order. I really like these guys.

The disclaimer from the bottom of the invoice is good too:

Thanks for ordering from CD Baby! We want everything to go PERFECTLY. If your order was late, or wrong, or damaged in any way - or you're just having a bad day and want to unload on someone - feel free to contact us.

Nice of them to offer to let me unload on them. I may take them up on it.

07:34 PM in Music

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